Shipping policy

Shipping Policy

At Pure Purity, we aim to deliver your order safely and on time. Please read our shipping guidelines below.

Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time (Pakistan)

We deliver nationwide.

• Standard Delivery: 2–5 business days

• Remote areas may take an additional 1–2 days

Shipping Charges

• Shipping rates are calculated at checkout based on your location.

• For most areas in Pakistan, shipping charges typically range from Rs. 250–300.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can follow your delivery in real time.

Address Accuracy

Please ensure your address is entered correctly when placing your order.
We are not responsible for delays or failed deliveries caused by incomplete or incorrect information.

Delivery Attempts

Our courier partner will attempt delivery up to 2 times.
If the parcel is not received after two attempts:

• It may be returned to us

• Additional shipping charges may apply for re-delivery

Damaged or Missing Items

If your order arrives damaged or incomplete:

1. Take clear photos/videos

2. Contact our Pure Purity Customer Care immediately

3. We will resolve the issue as quickly as possible

International Shipping

Currently, we do not offer international shipping.

Customer Support

For help with your order:
📞 Pure Purity Contact Center
📧 support@purepurityoils.com